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Phone Support
Emergency TekLineTM number:
NOTE: Please dial the number above exactly as it is written, including extensions if applicable.
TekLine is intended for emergency cases when you cannot use the online interface:
- You do not have Internet access.
- Your PC cannot boot.
Please use our online helpdesk for all other support inquiries.
TekLine is a callback service. To get assistance you will need to leave a message in our voicemail box. Our support representatives will call you back within 10 minutes.
Please be ready to provide us with the following information:
- Your name (please spell it as well)
- The email address that you used during the registration
- The phone number we can call you back
- Describe the problem you are having with your computer, including, but not limited to:
- operating system;
- brand and model of your PC;
- hardware/software involved, indicating product models and program versions;
- error messages, if any;
- general symptoms.
Please note that the more information you provide about the problem, the faster it will be resolved by TekLine support representatives.
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